Delivery and Returns
Please Note: All orders are only delivered to addresses within the UK.
If you live outside the UK please Contact Us before placing your order.
Returns Address:
20 Water Street,
Rhyl,
Denbighshire,
LL18 1SS
Returns Must Be Sent With Recipt and Package Within 7 Days Of the Order By A secure Post Office Service.
Should you experience any difficulties on the site, please feel free to Contact Us via e-mail or telephone. We will be more than happy to provide customers with any additional information regarding our sales & deliveries policy.
We are always very interested in hearing your comments via the Contact Us page.
Guidance & Notes:
* Please ensure that you wrap the package securely
* Refund does not include your cost of the original postage and packaging
* Please note that we do not accept returns from courier companies. Please use Royal Mail Special Delivery
* We cannot be held responsible for packages lost or damaged in the post
* For your own protection, we recommend that you send your package by Royal Mail Special Delivery service because;
* Royal Mail special delivery insures the goods up to £500
* This cover can be increase to £1,000 by paying a small premium
* Royal Mail recorded delivery only insures the goods up to £28
* Except where the goods you return are faulty or damaged, the cost of returning the goods to us is your responsibility
* This does not affect your statutory rights as a consumer